|
Cadcorp SIS - Support for 64-bit processors
The Cadcorp SIS - Spatial Information System range of products are native 32-bit applications that run on 64-bit (x64) Microsoft Windows.
Top of page
Connecting
to Oracle
For non-Locator/Spatial Oracle
connections, e.g. OGC SQL92 and View Geometry Datasets, Cadcorp
recommends using the direct Oracle connection – which uses
Oracle Objects for OLE (OO4O) - instead of ODBC or ADO , both of
which have more than one Oracle driver.
In testing, and in real-world use, the direct Oracle
connection has proved more suited to the needs of the SIS client
than the alternatives.
Top of page
Cadcorp SIS - Operating
Systems Support and Licencing at v7.0
Cadcorp SIS V7.0 and future versions will not be supported on any version of the Microsoft Windows 2000 operating system. In line with industry standards, Cadcorp intends to support the Cadcorp SIS product range only on the following operating systems:
V6.1
Microsoft Windows 98
Microsoft Windows 98SE
Microsoft Windows ME
Microsoft Windows NT4
Microsoft Windows 2000
Microsoft Windows XP
V6.2
Microsoft Windows 2000
Microsoft Windows XP
V6.3 (GeognoSIS)
Microsoft Windows 2000
Microsoft Windows XP
Microsoft Windows 2003 Server
V7.0
Microsoft Windows XP
Microsoft Windows Vista (Business and Ultimate)
Microsoft Windows 2003 Server
Microsoft Windows 2008 Server
Top of page
Cadcorp products
have not yet been fully tested on the Microsoft Windows Vista operating
system and therefore Cadcorp cannot guarantee a full level of support.
Preliminary testing found no issues with the
following products running on Microsoft Windows Vista:
Cadcorp SIS 6.2.991
Cadcorp GeognoSIS 6.3.294
Cadcorp SIS and GeognoSIS will be fully supported
on Microsoft Windows Vista at their next service releases (6.2 SR6
and 6.3 SR2 respectively).
Top of page
SafeNet release drivers
(USB/25 pin) for both 64-bit and 32-bit operating systems
Previously 64-bit operating systems support was
offered for USB dongle drivers only. Customers are advised to update
their drivers accordingly.
Download SafeNet
64-bit drivers (V7.2.2)
Download SafeNet
32-bit drivers (V7.3.0)
SafeNet Dongle
Drivers (V7.2.1)
Dongle drivers provided by SafeNet (V7.2.1)
have a hard-coded expiry date of 13th March 2006, after which date
network dongles will fail.
The symptoms are that the dongle stops working altogether.
The problem appears to affect network dongles and occurs if the
dongle is removed or the server is rebooted.
As the problem may not be immediately apparent but
is likely to affect all dongles, Cadcorp recommends that all users
upgrade their dongle drivers to the latest drivers issued by SafeNet.
The latest SafeNet
drivers are available to download.
Unzip the file, run the Sentinel Protection Installer
7.2.2.exe and follow the instructions.
SafeNet have
issued a statement on the compatibility of their dongles with 64bit
systems. They have released 64bit drivers for USB dongles only.
Therefore, we have to advise customers that they should only use
64bit processors and operating systems if they have a USB dongle.
Drivers for 25 pin dongles will be available
at the end of March/beginning of April.
The full release by SafeNet, Inc:
SafeNet, Inc. announces the release of the 64-bit Sentinel System
Driver for AMD64 and Intel EM64T systems.
We are happy to announce the availability of
the 64-bit Sentinel System Driver for AMD64 and Intel EM64T based
systems. This driver will allow your applications to communicate
to the USB Sentinel SuperPro/UltraPro hardware keys in both the
Windows 2003 64-bit OS and Windows XP Professional 64-bit. It will
also allow you to run 32-bit applications under these operating
systems.
This driver download comes with an installer,
the necessary MSM files to build the driver into your own installer,
and installation documentation.
To download click on the link below:
Sentinel
System Driver 64-bit for AMD64 and EM64T
Windows 2003 64-bit
Windows XP Professional 64-bit
Customers must be aware that these drivers are
only for USB keys only and 64-bit parallel drivers will be made
available soon.
The 64-bit Sentinel System Driver for AMD64
and Intel EM64T systems drivers can also be used on Intel Xeon 64-bit
processors, but will NOT work on Intel Itanium processors. A separate
64-bit
driver is needed.
Cadcorp
SIS V6.2
The
first service release of Cadcorp SIS V6.2 has been released on December
16th 2005. Its version is 6.2.658 and it is available to customers
on maintenance that have already upgraded to V6.2. Please contact
support for full details about this release and download instructions.
Ordering
OS MasterMap data
With the introduction of the new MSA and
the online ordering service for OS MasterMap data, Cadcorp would
like to inform customers about the procedure they should follow
when ordering data from Ordnance Survey.
Each customer will require a 'contract' with the OS
to order any data. Once this 'contract' is established, any number
of 'orders' can be processed by the customer.
The OS will, by default, supply OS MasterMap Topographic
and OS MasterMap ITN data in a set of single gzip files for the
size specified (2km, 5km or non-geographic chunking). This means
that all gzip files in this order will contain both ITN and Topographic
data.
Cadcorp requires that all OS MasterMap products are
supplied in separate gzip files. Topographic data and ITN data must
be supplied in separate files. To do this, you must set up separate
'orders' for Topographic and ITN data within your 'contract'. Cadcorp
supports non-geographic chunking.
ITN Data
ITN data is currently supported by reading this
data dynamically through the standard Cadcorp SIS interface. We
currently do not support Change Only Updates for ITN data. You must
order a complete re-supply of your ITN data. Cadcorp is currently
developing an application to manage the use of ITN data with regards
to Road Routing Information.
Known limitation
for users of OCX applications running on WindowsNT at V6.1.782
A limitation has been discovered with the latest version of Cadcorp
SIS (V6.1.782 released 11 March 2005) when running OCX applications
that make use of the OLEDB provider. Any application attempting
to run this will result in an application failure. Cadcorp recommends
that anyone running this configuration upgrades their operating
system to Windows2000 or above. As support for Cadcorp SIS generally
on WindowsNT will be dropped at release V6.2, this bug is unlikely
to be fixed.
ESRI Named
Object Library (NOL) United Kingdom SPECIFIC
Users may have experienced shifts in the drawing of certain ESRI
shape files. The attached Cadcorp SIS – Spatial Information
System ™ Named Object Library (NOL) overrides datum specific
information contained in the shape files so that data for use within
the OSGB National Grid can be displayed correctly. Users of Office
of National Statistics output area shape file data may wish to use
this file. Users should place the NOL in the root Library directory
– e.g. C:\Program Files\Cadcorp SIS 6.1\Libraries.
Contact Cadcorp
Customer Support for more information.
Cadcorp
SIS software - Previous Version Support (PVS)
With the release of Cadcorp SIS V6.1, Cadcorp encourage all customers
to upgrade their Cadcorp SIS software to the latest version however,
we are pleased to announce that Cadcorp will be offering PVS coverage
for Cadcorp SIS V5.2. When it becomes necessary to end PVS
for Cadcorp SIS V5.2, notification will be given to customers via
the Cadcorp web site.
Previous Version Support provides support, including
phone or e-mail access to technical specialists, on-line access
to tools and technical information and support problem escalation
to the Cadcorp Software Development group as necessary.
In response to customer requests, we would like
to clarify that the Cadcorp SIS Previous Version Support Policy
is as follows: Cadcorp will continue to
provide maintenance support for the currently released version of
software together with Previous Version Support for the previous
Major Minor version of Cadcorp SIS. For example, the currently released
version is Cadcorp SIS V6.0 and the previous Major Minor version
is Cadcorp SIS V5.2.
Mature Product Support
– Cadcorp will, at it’s sole discretion, continue to
offer
telephone/email support services and licenses for Cadcorp SIS Versions
prior to SIS V5.2, even though new versions of such products are
no longer being released.
Cadcorp SIS
- Operating Systems Support and Licencing at V6.1
Cadcorp SIS V6.1 and future versions will not be supported on any
version of the Microsoft Windows 95 operating system. In line with
industry standards, Cadcorp intends to support the Cadcorp SIS product
range only on the following operating systems:
V6.1 Microsoft Windows 98
Microsoft Windows 98SE
Microsoft Windows ME
Microsoft Windows NT4
Microsoft Windows 2000
Microsoft Windows XP
V6.1+ Microsoft Windows 2000
Microsoft Windows XP
V7.0 Microsoft Windows 2000
Microsoft Windows XP
Licensing
With the release of Cadcorp SIS V6.1, it is Cadcorp’s intention
to implement a new licensing mechanism for all Cadcorp SIS products.
All Cadcorp SIS license numbers will be changed
and, as a consequence, all standalone dongles will have to be reprogrammed.
Dongle -free licence numbers will also be changed.
Prior to the release of Cadcorp SIS V6.1, all
users will be notified of this change and they will be required
to verify their existing licence details, (dongle and licence number)
with Cadcorp.
Cadcorp will then generate new licence codes
which will be sent to users by email.
Cadcorp will supply a Field Update utility
program and instructions for users to reprogram the dongles concerned.
Hardware Lock
(Dongle)
Cadcorp SIS software is supplied as standard to run with a hardware
lock, (commonly known as a dongle). The dongle, manufactured by
Rainbow, may be supplied as a 25 pin parallel port dongle (in both
standard and slim-line sizes), a USB type dongle, or even a 25 pin
parallel port dongle to manage network installations.
This dongle has major value - it represents the value of your Cadcorp
software and is
programmed for the products you have licenced from us.
Loss of your dongle constitutes a loss of the
associated Cadcorp software and the full price of the software programmed
onto the dongle would be charged to facilitate its replacement.
It is a wise precaution to insure your investment against such a
loss.
Should in the rare event your dongle fail within
the standard 12 months warranty period, it will be replaced by Cadcorp
without charge for the hardware and software upon the return and
inspection of the faulty item either direct to Cadcorp or through
your original supplier.
Freezing of
the Window during Drag Pan operations
A number of customers have reported some problems when operating
Cadcorp SIS on computers using particular video cards. The problem
manifests itself as a freezing of the Window during Drag Pan operations
and it is believed that this is caused by the graphics driver.
Graphics cards known to be affected include ATI and
also the IBM Thinkpad A30P Graphics Card.
For users experiencing these, or similar problems,
Cadcorp recommend that they use the following workaround:
On Windows 2000
- Use the right-mouse menu on the desktop and select
Properties.
- In the Display Properties dialog select the Settings
tab.
- Press the Advanced... button.
- Select the Troubleshooting tab.
- Set the Hardware Acceleration to 'None'.
On Win95/Win98:
- From My Computer, use the right-mouse menu and
select System Properties.
- Select the Performance Tab.
Press the Graphics button.
- Set the Hardware Acceleration to "None".
- It is also worth users checking if they have the
latest manufacturers driver for the graphics card they have installed.
To all UK Cadcorp SIS
users of
Landmark Historical data
If you are anticipating us ing historical map data from Landmark
Group please contact Cadcorp first in order to establish the correct
formats for the supply of this data to you.
Because Landmark can supply this data to you in a
range of raster formats, a quick call or email to Cadcorp will avoid
any potential confusion when making your purchase.
Please contact Colin Kirkwood on 01438 747996 or email
colin.kirkwood@cadcorp.com
|
